WARRANTY INFORMATION

  • Warranty is valid on all Caramia products 1 year from the date of purchase; proof of purchase (receipt) is required. 

  • This warranty is applicable to manufacturing and material cosmetic defects only (domestic use)

  1. Normal wear and tear are not covered under the warranty. Examples of wear and tear are as follows but not limited to: Cuts, scratches, damage caused by impact or accidents

  2. Damages resulting from improper assembly and/or installation are not covered by the warranty.

  3. Products that have been altered in any manner that departs from their original design are not covered by the warranty.

  4. Damages resulting from and/or other undesirable outcomes of cleaning products are not covered by the warranty.  

  5. Damages resulting from using a product in a manner other than its intended design are not covered by the warranty.  Examples include but are not limited to jumping on a bed, crib or case piece or using any non-commercially graded product for commercial purpose.

  6. This warranty does not cover consequential or incidental loss and/or damage such as but not limited to scratches to a floor and/or loss of personal effects.  

  7. Goods used in an environment other than which they were intended, such as but not limited to, using indoor goods outdoors, are not covered by the warranty. 

  8. Warranty does not apply to second hand caramia product that was purchased from somewhere other than the known retailers

  • Goods requiring assembly need special care when handling. Inspect all parts including the hardware BEFORE assembly. Valid part and/or hardware claims must be made PRIOR to assembly. Damages resulting from assembly errors and/or mishandling of parts are not covered by this warranty.

  • Caramia shall resolve warranty claims at its sole discretion.  Remedies may include but are not limited to: Replacement parts at no charge, compensation/touch up paint on cosmetic damages, exchanges, and returns.     

 *You may have consumer rights under applicable federal, provincial, or municipal law that supersede aspects of this warranty. This warranty does not, in any way, supersede the rights given to you by law. You will find the address and phone number at www.caramiafurniture.com. You can also reach us at info@caramiafurniture.com